Frequently Asked Questions
Everything you need to know about your GuardianBell experience.
What materials are used in GuardianBell jewelry?
We use premium, ethically sourced materials including 925 sterling silver, 14k gold plating, and hypoallergenic stainless steel to ensure durability and style.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all packaging included to qualify for a full refund.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided microfiber pouch when not in use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.